- We have a policy to answer inquiries within a few days. However, if we receive your inquiry during company holidays, weekends, and national holidays, or depending on the topic of the question, response time could be longer. In addition, if the required information is not received by us, there is a chance we cannot reply to your inquiry. Please review it beforehand.
- We will only use your personal information for the purpose of responding to your inquiry. Please see our protection policy regarding the handling of personal information.
- Please refrain from using any of the document information for other purposes including the email address we used to contact you.
- Please note that there are cases in which we cannot reply when inquires are related to sales and other offers of services.